A FAVES Pro subscription starts at $59 per month for one store and two users. Save 15% on an annual plan ($599/year). Additional users can share your account for just $10/month per user. See our pricing page for complete details. If you have multiple stores, please contact us at firstname.lastname@example.org.
The FAVES Pro account owner can add and remove users by logging in to the account dashboard. To add a user, click the Invite User button and enter the person’s name, mobile phone number, and email address. We will send an email invitation, with a link for downloading FAVES Pro.
To remove a user from your account, click the X box to the right of the user’s information. If you make a mistake, you can just add the user again.
You can cancel your FAVES Pro subscription by sending your request to email@example.com.
If you are unhappy with FAVES, we will refund your most recent monthly subscription payment. If you paid for a year, we’ll refund the pro-rated amount, based on our standard monthly rate.
Your original photos are always saved in your iOS Photos library, in a separate album named Faves. This makes it easy to find and share your photos on social media, and also ensures that you have a copy of your photos if you stop using FAVES. Additionally, FAVES Pro backs up your photos in the cloud to keep them safe and to allow you to collaborate with colleagues.
Your photos and other information are stored using third-party hosted cloud services operated by Google and Amazon. Using these leading cloud service providers ensures that your data is securely stored, and allows us to offer premium services such as the ability to access your account from multiple devices, and share information with other users in your organization, if you wish.
Having trouble? To get immediate help, tap “Get Help” in the FAVES Pro app.
You can also send your questions to firstname.lastname@example.org and we’ll get back to you by the next business day.
Telephone support is available for FAVES Pro subscribers at +45 5025 8458 between 9:00 and 17:00 CET.
FAVES is currently available only for iOS devices.
If you’d like to be notified when we release the Android version, please let us know by writing to email@example.com.
Yes, FAVES Pro runs on iPad but you may experience some issues with the camera on certain iPad models.
We will release an iPad optimized version. If you’d like to be notified about this, please let us know by writing to firstname.lastname@example.org.
We are constantly working to improve FAVES, and welcome your suggestions. Send your comments to email@example.com.
We are located in Copenhagen, Denmark. The happiest nation on Earth! 😉